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Help & Support

The Help & Support screen brings together user-facing help resources without leaving the app.

TODO: Help & Support screen

What's here

In-app video player

Tapping a tutorial thumbnail opens a video screen inside the app. You can pause, scrub, and full-screen. The audio plays through your usual media output.

When to use the manual vs the videos

  • Manual — when you want to look something up by name or skim a step list (this site)
  • Videos — when you want to see the flow before doing it yourself

Reporting a problem

If something's broken:

  1. Try Troubleshooting → FAQ first.
  2. If you can't resolve it, email the contact with:
    • Your device model and Android version
    • App version (from About)
    • What you were doing when the problem happened
    • Any error messages